Lesson of the Day III: Emotional Intelligence

Call me a nerd, but I would like to share this passage from a book I just started. I’ve spent months pondering over endless ways of how to help people in our world. I find that this does create a sense of satisfaction and achievement in my life while improving others’ at the same time. Today I picked up this book from my floor. Actually, I more like delved for it through the mess that covers the expanse of my room.

Anywho, I ended up with this book in my hands friends. It goes by the name of “Emotional Intelligence” and was written by Daniel Goleman. I haven’t even gotten past the opening passage because it’s already taught me so much. It’s amazing the magnitude of lessons that can be learnt from another’s words if one chooses to listen (or in this case, read). It struck me how easy it is to brighten up someone else’s day. How even something as small as a smile, or a ‘hello’ can impact on another’s perspective of the world, or their mood at that particular moment.

We do not need to conquer great things to help others. We do not need to build an orphanage in Cambodia, or volunteer for months building mud huts in Africa. As the man in this story shows us, we can make a difference by using our job, no matter how boring, to our advantage. I can’t imagine that becoming a bus driver would involve years of study, mountains of qualifications, or money and resources to travel.

So here’s my lesson of the day:

“It was an unbearably steamy August afternoon in New York City, the kind of sweaty day that makes people sullen with discomfort. I was heading back to a hotel, and as I stepped onto a bus up Madison Avenue I was startled by the driver, a middle-ages back man with an enthusiastic smile, we welcome me with a friendly, “Hi! How you doing?” as I got on, a greeting he proffered to everyone else who entered as the bus wormed through the thick midtown traffic. each passenger was startled as I, and, locked into the morose mood of the day, few returned his greeting.

But as the bus crawled uptown through the gridlock, a slow, rather magical transformation occurred. The driver gave a running commentary on the passing scene around us; there was a terrific sale at that store, a wonderful exhibit at this museum, did you hear about the new movie that just opened at that cinema down the block? His delight in the rich possibilities the city offered was infectious. By the time people for off the bus each in turn had shaken off the sullen shell they had entered with, and when the driver shouted out a “So long, have a great day!” each gave a smiling response”

– Daniel Goleman

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4 thoughts on “Lesson of the Day III: Emotional Intelligence

  1. Fantastic! You even can try this yourself, when you walk along the street. I’ve found that almost *everybody* will respond to a smile and hello as you pass them, and with such a simple action you’re left with two people feeling a little brighter! ๐Ÿ™‚

  2. Meh, people get used to it after a while ๐Ÿ™‚ And it’s ever so nice when you grow to recognise someone (and vice versa) and you can see them light up when they see you coming towards them!

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